苦情・要望等の受付状況 |
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平成19年度 苦情・要望等の受付件数 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
件数 |
0 |
1 |
0 |
1 |
0 |
0 |
0 |
1 |
1 |
0 |
0 |
1 |
5 |
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平成19年度 苦情・要望等の申出人 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
父 |
0 |
1 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
母 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
1 |
0 |
0 |
1 |
3 |
父母 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
祖父 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
不明 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
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| |
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平成19年度 苦情・要望等の内容 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
| (1)職員の対応 |
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1 |
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1 |
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1 |
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1 |
4 |
| (2)病気・けが |
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| (3)かみつき・ひっかき |
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| (4)保健衛生 |
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| (5)給食 |
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| (6)園行事 |
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| (7)通常保育 |
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1 |
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1 |
| (8)特別保育 |
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| (9)施設設備 |
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| (10)園運営 |
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| (11)その他 |
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平成18年度 苦情・要望等の受付件数 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
件数 |
1 |
2 |
0 |
0 |
0 |
0 |
1 |
1 |
1 |
0 |
0 |
1 |
7 |
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| |
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平成18年度 苦情・要望等の申出人 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
父 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
母 |
1 |
2 |
0 |
0 |
0 |
0 |
1 |
1 |
1 |
0 |
0 |
1 |
7 |
父母 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
不明 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
祖父 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
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| |
|
| |
平成18年度 苦情・要望等の内容 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
| (1)職員の対応 |
1 |
1 |
|
|
|
|
|
1 |
|
|
|
1 |
4 |
| (2)病気・けが |
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| (3)かみつき・ひっかき |
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| (4)保健衛生 |
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| (5)給食 |
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| (6)園行事 |
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|
1 |
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1 |
| (7)通常保育 |
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| (8)特別保育 |
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1 |
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1 |
| (9)施設設備 |
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| (10)園運営 |
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| (11)その他 |
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1 |
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1 |
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平成17年度 苦情・要望等の受付件数 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
件数 |
0 |
0 |
2 |
0 |
0 |
0 |
1 |
2 |
1 |
3 |
0 |
0 |
9 |
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平成17年度 苦情・要望等の申出人 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
父 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
1 |
母 |
0 |
0 |
2 |
0 |
0 |
0 |
1 |
1 |
1 |
2 |
0 |
0 |
7 |
父母 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
| 祖父 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
1 |
0 |
2 |
不明 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
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| |
|
| |
平成17年度 苦情・要望等の内容 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
| (1)職員の対応 |
|
|
1 |
|
|
|
1 |
1 |
1 |
2 |
|
1 |
7 |
| (2)病気・けが |
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| (3)かみつき・ひっかき |
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|
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| (4)保健衛生 |
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| (5)給食 |
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| (6)園行事 |
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| (7)通常保育 |
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| (8)特別保育 |
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| (9)施設設備 |
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| (10)園運営 |
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| (11)その他 |
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|
1 |
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1 |
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平成16年度 苦情・要望等の受付件数 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
件数 |
1 |
1 |
4 |
1 |
3 |
0 |
0 |
1 |
1 |
0 |
1 |
2 |
14 |
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平成16年度 苦情・要望等の申出人 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
父 |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
母 |
1 |
0 |
4 |
0 |
2 |
0 |
0 |
0 |
1 |
0 |
1 |
2 |
11 |
父母 |
0 |
1 |
0 |
0 |
1 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
3 |
不明 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
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| |
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| |
平成16年度 苦情・要望等の内容 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
| (1)職員の対応 |
|
1 |
2 |
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|
|
|
|
1 |
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1 |
5 |
| (2)病気・けが |
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| (3)かみつき・ひっかき |
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| (4)保健衛生 |
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| (5)給食 |
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| (6)園行事 |
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|
1 |
|
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|
1 |
2 |
| (7)通常保育 |
|
|
2 |
|
2 |
|
|
1 |
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|
1 |
|
6 |
| (8)特別保育 |
|
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|
1 |
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|
1 |
| (9)施設設備 |
1 |
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|
1 |
| (10)園運営 |
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| (11)その他 |
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| |
 |
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平成15年度 苦情・要望等の受付件数 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
件数 |
3 |
3 |
0 |
0 |
3 |
0 |
0 |
1 |
1 |
0 |
1 |
2 |
14 |
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| |
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平成15年度 苦情・要望等の申出人 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
父 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
1 |
母 |
3 |
3 |
0 |
0 |
1 |
0 |
0 |
0 |
1 |
0 |
1 |
1 |
10 |
父母 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
不明 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
1 |
0 |
0 |
1 |
3 |
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| |
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平成15年度 苦情・要望等の内容 |
月 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
1 |
2 |
3 |
合計 |
| (1)職員の対応 |
1 |
1 |
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|
1 |
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|
2 |
5 |
| (2)病気・けが |
|
1 |
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|
1 |
2 |
| (3)かみつき・ひっかき |
1 |
1 |
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1 |
3 |
| (4)保健衛生 |
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| (5)給食 |
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| (6)園行事 |
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| (7)通常保育 |
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|
1 |
1 |
2 |
| (8)特別保育 |
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| (9)施設設備 |
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| (10)園運営 |
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|
1 |
1 |
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|
2 |
| (11)その他 |
1 |
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1 |
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|
2 |
| ※このうち３月は【1】【2】で１件 |
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